Communications Regulatory Authority - Qatar

Al Dafna, Doha, Qatar
Doha, Doha
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Communications Regulatory Authority - Qatar News

Qatar Communications Regulatory Authority has responded to 85% of consumer complaints this year

The Communications Regulatory Authority (CRA) of Qatar recently released a report that said it has resolved more than 85 percent of the 877 complaints received against the country’s two telecom service providers from January to August. CRA’s Consumer Affairs Department works hand in hand with Ooredoo and Vodafone-Qatar on these issues and is working to resolve the remaining complaints. Read More »

Qatar's Communications Regulation Authority highlights progress in promoting competition

Qatar's Communications Regulation Authority (CRA) highlighted the progress it has made in promoting competition and safeguarding consumer interests in Qatar in its annual report. The CRA assesses the market to determine where further measures are needed in the promotion of competition. Its report details the country’s transition to a digitally connected nation. Read More »

Qatar takes part in 27th Meeting of GCC Committee

A top ranking delegation, headed by Mohammed Ali Al-Mannai, President of the Communications Regulatory Authority (CRA), represented Qatar at the 27th Meeting of GCC Committee for Under-Secretaries of Post and Telecommunications held in May. Numerous topics connected to the development of postal and telecommunications industries within the GCC states were discussed at the meeting, as well as ways for the member states to increase cooperation amongst themselves. Read More »

Survey shows Qatar's telecom users are satisfied with services

A recent consumer survey by the Communications Regulatory Authority concluded that telecom users in Qatar are generally satisfied with the quality of services provided. "This survey was commissioned as part of our mandate as the communications sector regulator to ensure a competitive marketplace and protect consumer rights," Consumer Affairs Manager Amel Salem Al-Hanawi said. Read More »

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