Oman Air signs partnership agreement with telecom provider Omantel

Oman Air, the sultanate’s national carrier, recently signed a partnership agreement with leading telecom provider Omantel.

Through the agreement, the companies will utilize the functionality and features of each of their customer loyalty programs for mutual benefit.
 
“At Oman Air, we aim to provide the best possible services to our clients, readily adopting innovative new procedures that will enhance our commercial position and expand the reach of our services to our clients wherever they may be,” Dr. Abdulrazaq Al-Raisi, executive vice president of corporate services and business development at Oman Air, said. “This agreement melds perfectly into our strategy, enabling us to easily implement it in the best possible way.”
 
Al-Raisi noted that Omantel has sales outlets throughout the nation and a multitude of call centers, which means the partnership should help Oman Air enhance customer service.
 
“We signed this partnership in order to enhance the experiences of our valued customers and to indirectly widen the scale and reach of the services and products we provide,” he said. “It also enables us to maximize the value of the rewards and exclusive promotions provided through the Oman Air passenger loyalty program ‘Sindbad’ and the Omantel customer loyalty program ‘Makasib.’”