The theme of this year's the Shared Services and Outsourcing Week Middle East conference is deliver back office cost reductions, improved efficiency and better customer service for companies in the Middle East. The conference will be bringing together Middle East's top practitioners in shared services with inspirational success stories that are applicable in your business. Join the conference to get benefitted with various features to; Increase the success level of planning and launching shared services operations by learning from experienced practitioners who have successfully launched their own, Evaluate and improve your own organisation's SSC by benchmarking your operations against others, Enhance customer service through incorporating automated functions and developing a holistic, grassroots approach to interacting with the customer.