wasl Asset Management Group, one of Dubai’s foremost property management organizations, recently was named a Gold Winner of the SAP Quality Awards for Europe, Middle East and Africa (EMEA).
The company was recognized for its array of mobility services, many of which are the first of their kind in the region.
“I was delighted and honored to accept the SAP Quality Awards’ Gold Winner on behalf of everyone at wasl who has strived so tirelessly to raise the standard of mobile services for the company’s customers and its employees,” Abdulla Obaidalla, chief operating officer of wasl, said. “This accolade represents the fruit of our continuous efforts to enhance our online and mobility platforms, which form an integral part of our commitment to supporting the government’s 2021 vision to turn Dubai into a Smart City.”
More than 60 main transactions and approximately 250 services can be accessed through wasl's online and mobility platforms.
“wasl’s comprehensive suite of mobile services has resulted in significant increase in satisfaction, with customers now able to perform their transactions independently and employees using the applications to speed up transaction cycle times,” Obaidalla said. “The solutions have considerably improved the efficiency of our operations by saving time, enhancing convenience and improving asset reliability. Ultimately, they have greatly enhanced our service provider functions – a benefit that we will continue to expand upon moving forwards.”