DHL Middle East wins Top Employer Global 2016 award for human resource management excellence

Henry Fares, head of human resources at DHL Express Middle East and North Africa
Henry Fares, head of human resources at DHL Express Middle East and North Africa

DHL Middle East recently won the esteemed Top Employer Global 2016 certificate awarded by the Top Employers Institute to organizations that achieve the highest standards of excellence in employee conditions.

DHL Middle East won this honor for the second straight year thanks to its exceptional human resource management programs deployed across all DHL Express offices.

“It is a great pleasure to be recognized globally as a top employer," Henry Fares, head of human resources at DHL Express Middle East and North Africa, told Gulf News Journal. "Winning this prestigious award for the second year in a row is a true testament to our commitment and efforts to maintaining our great culture and solidifying our status as a great place to work.”

Following a rigorous screening process by the Top Employers Institute, Deutsche Post DHL (DP DHL) became one of just eight companies in the world to be bestowed the coveted Top Employer Global 2016 award. It is also the only entity to have been certified as a Top Employer individually in 43 countries around the world, covering every single continent.

The award recognizes DHL’s persistent efforts in providing employees with the highest standards of excellence in the workplace, and creating an optimal environment with opportunities for all individuals to develop both personally and professionally.

“We are proud to have received high ranking across all areas of review, and this is a reflection of DHL’s strong human resource strategy and team across the world," Fares said.

DHL encourages its employees to boost their potential through various training and development opportunities. Its Certified International Specialist program is a key driver of its HR strategy, which is aimed at establishing a common corporate culture among all DHL Express employees by fostering motivation, commitment and pride in the company. 

Fares said that DHL Express MENA has witnessed double-digit growth this past year on the backbone of globalization, e-commerce, new geographical patterns and "silk roads" of trade. The need for express logistics has become a necessity for the emerging markets of the Middle East especially seeing how the region is on a path to becoming a significant logistics hub.

Since 2014 DHL has expanded its facilities and service points by 10 percent, and also increased its MENA workforce by more than 20 percent to 5,000 employees. In less than two years, the company opened a logistics facility in Dubai, two multimillion dollar gateways in Saudi Arabia, and a consolidated country office and gateway in Cairo.

“Our focus has been to stay as close and accessible to our customers as we possibly can and facilitate a fast and efficient service by strengthening our capacities (and) capabilities both regionally and internationally,“ Fares said. “We have committed over $170 million in regional expansion projects to ensure we meet the increasing logistics demands of our customers and give them best access to the global economy.”

This international accolade serves as an official recognition of DHL’s winning culture, with approximately 100,000 employees in 220 countries and territories worldwide. The company has invested significantly in creating a culture that has built a community among employees, fostering recognition and making employee engagement a daily priority.

"We can wholeheartedly say that DHL Express places its people right at the center of its strategy,” Fares said. “We have seen firsthand the positive impact this has had on our business performance and to our appeal as an employer. We will continue to build on this success making improvements along the way, for the benefit of our employees and customers.”

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