As part of its transformation efforts, AlRayan Bank has introduced the first standalone Self-Service Digital Zone, known as the ALRAYAN GO Kiosk, in Qatar. This initiative aims to enhance customer experience by integrating digital and traditional banking services.
The new Self-Service Digital Zone offers customers convenience and efficiency for managing their banking needs. The ALRAYAN GO Kiosk provides a combination of digital banking’s speed and flexibility with the reliability of traditional in-branch services. Customers can perform essential services such as cash withdrawals, deposits, instant card printing via the ALRAYAN GO app, and immediate cheque book issuance. These services are available 24/7 and will be gradually introduced at strategic locations across Qatar.
Omar Al Emadi, Acting Group Executive Officer at AlRayan Bank, stated: “The launch of the Self-Service Digital Zone marks a key milestone in our transformation agenda.” He added that the goal is to provide customers with smart and secure tools that simplify their banking while maintaining personalized care.
Houssam Itani, Group Chief Transformation Officer at AlRayan Bank, noted: “At AlRayan Bank, we are committed to driving our transformation in a way that genuinely benefits our customers.” He emphasized that this launch is part of a broader vision to make banking smoother and more efficient.
Through this initiative, AlRayan Bank aims to strengthen its position as a leader in digital transformation by offering innovative solutions tailored to meet customer needs.
