Batelco, recognized as the first telecommunications
company to launch 4G services, cloud services and VoLTE (Voice over LTE)
technology in Bahrain, recently said it centralizes its strategic plan on innovation
and first-class customer service in efforts to connect customers on the country’s most reliable network.
Batelco, which introduced
and is currently the only company with a nationwide fiber network, spends millions of dollars annually to remain the
kingdom’s leading telecom provider by developing services and products that competing
companies do not offer. Batelco is constantly improving its infrastructure and
providing access to the most advanced networks.
Batelco is entering a new phase of development, centered on providing
the best customer service possible, by investing in innovative products that
will improve the company’s current network.
Batelco CEO Muna Al Hashemi said she recognizes the importance
of a customer’s trust in a company and highlights the main part of Batelco’s
strategy moving forward is to stay customer oriented.
“Being innovative and embracing change are paramount,” Al
Hashemi said. “Accordingly, we are well underway with our plans for digitization to
meet the current trend for smart homes and smart cities. We want to ‘upgrade
the world’ of communications for all our customers through our provisioning of
the latest products and services at value for money prices. As Bahrain’s most
advanced digital network, we’ll keep bringing you innovative ways to connect
better, work better and live better.”
