Dubai Humanitarian, in collaboration with the IMPACCT Working Group, Dubai Customs, HELP Logistics, UNCTAD, and DP-DHL, organized an Advanced Masterclass on Importation & Customs for Humanitarian Response at its Knowledge & Development Centre. The event gathered more than 25 professionals from 12 humanitarian organizations representing 13 countries for a three-day program focused on strengthening expertise throughout the importation process.
The masterclass aimed to promote peer learning and practical skills in areas such as compliance with customs requirements, addressing operational challenges, and understanding legal responsibilities of shippers and consignees. Participants engaged in case studies, scenario analyses, and observed customs procedures during a field visit to Dubai Customs.
Giuseppe Saba, CEO and Board Member of Dubai Humanitarian, stated: “Since the very beginning, Dubai Humanitarian has been part of the IMPACCT Group, and we take pride in working alongside our partners to enhance aid movement across the borders especially in emergency situations by granting more efficient humanitarian assistance to those in need. This collaboration enables the exchange of best practices across the sector, in line with our ongoing efforts to build a Global Safety Net. Through the Knowledge and Development Center, Dubai Humanitarian is not only the world’s largest humanitarian hub, but also a global leader in capacity-building and learning and creating alliances among crucial actors such as National Customs, which can impact the humanitarian action.”
Virginie Bohl, Coordinator of IMPACCT Group said: “Importation and customs processes are among the most complex aspects of humanitarian logistics, often determining how quickly and efficiently aid reaches those in need. Through our work, we are promoting collaboration between the humanitarian community, customs authorities, and local actors. In this advanced masterclass we equip humanitarian professionals with the tools insights and partnerships required to navigate today’s challenges with greater agility and impact.”
A key focus was on innovative digital solutions that support efficient importation for humanitarian aid. Tools like the Humanitarian Logistics Databank and ASYREC were highlighted for their role in improving transparency coordination and response times during global operations.
The event reflects Dubai Humanitarian’s ongoing commitment to empower sector professionals increase operational efficiency and strengthen global responses to crises.
