First Abu Dhabi Bank (FAB) has announced a partnership between its National Housing Loans (NHL) platform and the Abu Dhabi Real Estate Centre (ADREC), the regulator of Abu Dhabi’s real estate sector. The collaboration is intended to enhance the digital mortgage process for customers by integrating real-time data sharing and streamlining the approval process.
The new system allows FAB NHL beneficiaries to validate mortgages in real time and access verified property data from ADREC instantly. This eliminates the need for manual data updates and in-person branch visits, aiming to speed up approvals and improve customer experience.
The integration consolidates previously separate processes into a single digital platform, which is expected to accelerate application processing and enable more proactive services for FAB customers.
FAB has also introduced electronic signatures and seals as part of this initiative, marking a step forward in its digitalization efforts. The bank states that these changes will help reduce its carbon footprint by cutting down on paper use, supporting both environmental goals and the UAE’s broader vision for a green economy.
Khaled Al Zaabi, Head of National Housing Loans at FAB, said: “This milestone reflects our commitment to reimagining the customer experience through innovation, advanced digital solutions and strategic partnerships. By fully integrating customer experience including the entire mortgage journey within FAB’s ecosystem, we are delivering a seamless and unified experience that elevates housing standards in the UAE, reinforces our leadership in innovation, and creates meaningful, lasting value for our customers and the wider community.”
