Qatar Airways was recently named the world’s best in customer service by
AirHelp Worldwide, which rates the way airlines handle issues raised by customers.
“As passengers worldwide see customer service being diminished by many major airlines, they are instead being driven to choose carriers that offer more than just a seat from A to B,” AirHelp CEO Henrik Zillmer said. “An airline such as Qatar Airways, who understands the importance of putting the customer first, is setting the bar high and is an example for the rest of the industry of how to put the customer experience at the forefront of the airline product.”
Qatar Airways took the top spot over more than 70 other airlines. The airline is often recognized for its spacious seating, cuisine from award-winning chefs, more than 1,000 entertainment options and Wi-Fi. It serves more than 150 destinations around the world.
“Qatar Airways’ Best Airline in the World award from AirHelp is truly an honor and a credit to the thousands of men and women that work for Qatar Airways around the world,” Group Chief Executive Akbar Al Baker said. “Qatar Airways staff are dedicated to delivering the highest levels of service, which brings passengers back to Qatar Airways again and again.”
