The Qatar Insurance
Company, the nation’s leading insurer, recently opened a new retail
outlet at Abu Hamour and kiosks at Landmark and Villaggio malls under
its QIC Insured retail arm.
Salem Al Mannai, deputy group
president and CEO of QIC in the MENA region, led a ceremony kicking
off the openings, saying that that QIC has long enjoyed a
relationship with the Abu Hamour vicinity and noted that the new
venues are designed to make customers feel especially welcome as they
encounter updated technology to make their claim filings more
efficient.
“The facilities … have been
strategically designed for two main reasons: first, to add
convenience and enhance connectivity with our customers, and second,
to elevate customer experience, satisfaction and loyalty,” he
said.
QIC handles car, home, boat, personal accident
benefit and travel insurance.
“We’’re delighted to
be the first in the region to launch fully equipped state-of-the-art
functionality areas — the self-service kiosks for managing claims,”
Al Mannai said. “[Customers] can now file and track motor claims
with convenience and ease without having to wait in queues at the
counters.”
QID Insured also operates a kiosk at Lulu Gharaffa
in Doha and a branch at Al Khor, 30 miles north of Doha.
