RAK Hospital, a leading healthcare facility based in Ras al-Khaimah, United Arab Emirates (UAE), recently received the prestigious Mohammed Bin Rashid Al Maktoum award, testifying to the facility’s outstanding quality of care and excellent business performance in the healthcare industry.
“We are extremely proud of our achievement and would like to thank the rulers of the nation for recognizing our efforts,” Dr. Raza Siddiqui, executive director of RAK Hospital and CEO of Arabian Healthcare Group, said. “The fact that we are the first healthcare facility in the eight-year history of the awards makes it even more special. RAK Hospital strives to provide the very best by combining the highest quality of personalized patient care together with exceptional hospitality. Our approach to healthcare is holistic with hospitality ingrained as a core value in the team, offering exceptional quality treatment with highest standards of hospitality at an affordable price.”
The purpose of the
award is to recognize organizations that have made the largest
contribution to the economic development of the UAE. RAK Hospital is the
first in the GCC to accept the prestigious award.
“In line with our vision of promoting a culture of excellence and quality care, we have launched “Zero Defect, Zero Tolerance” campaign, which is aimed at achieving zero tolerance for human errors,” Siddiqui said. “Our robust policies, procedures and systems have helped us achieve the objectives. Patient safety and care are of prime importance and we take that very seriously. We have a track record of achieving almost 100 percent patient satisfaction, which in itself is testimony of our strict quality measures.”
