Grand Millennium Dubai hosts concierges' gathering

Grand Millennium Dubai hosted the monthly meeting of Les Clefs d’Or UAE, the regional chapter of the Union Internationale Des Concierges d’Hotels (UICH), Monday as the group members discussed the hottest hospitality issues and updated concierges on the latest trends in the industry.

The hotel also celebrated its Chief Concierge Babasab Birajdar, who recently obtained membership in the Society of Golden Key. That elite club of concierge managers boasts only 37 qualified members.

“This was an opportunity for our concierges to reacquaint with colleagues from various other hotels and strengthen the spirit of the group. The meeting also updated the concierges with growing demands of the guests and suggested ways to meet those expectations," Peter Mansourian, general manager of Grand Millennium Dubai, said.

Obtaining membership of the Les Clefs d’Or UAE also brings responsibilities in promoting tourism and enhancing the group’s commitment to increase its members' network with other concierges. Les Clefs d’Or Concierges are able to advise guests on restaurants, night life, sports, theater events, sightseeing tours, shopping, etc. They can direct guests to any location or any product at any time of day or night.