Dubai Chamber earns certification for IT service

The Dubai Chamber of Commerce and Industry said Sunday that it has been awarded ISO/IEC 20000-1:2011 certification from French classification organization Bureau Veritas. 

The certification was awarded after an audit and recognizes the chamber's excellence in IT service management standards.

"The certificate endorses the chamber’s commitment to upholding a reliable IT service and infrastructure, enhancing employee satisfaction and performance while boosting its corporate image by offering world-class services based on a proven set of best practices to its internal and external customers," Dubai Chamber of Commerce President and CEO Hamad Buamim said. “This certification is also a recognition of our dedication and hard work and highlights the quality of IT services that we provide to our stakeholders in line with the Dubai government’s directives to offer smart services to all customers while keeping in step with latest technological changes as well as to promote IT Service Management System good practices within the business community in the emirate."