Dubai Health Authority receives ISO certification for business continuity
Humaid Al Qatami, chairman of the board and director general of the DHA, stated in a press release that the main goal of DHA will continue to be customer satisfaction. This goal drives the authority to innovate its services. Al Qatami noted that the organization has received a multitude of ISO accreditations recently, a fact that makes the DHA one of the largest international accredited medical networks.
The press release noted that DHA also received international accreditation for 10 primary health care centers, a distinction given by the Joint Commission International (JCI). The centers to receive accreditation recently are the Primary Health Care Centres in Nad Al Hamar, Al Badaa, Al Barsha, Al Khawaneej, Al Safa, Al Twar, Al Mizhar, Al Mankhool, Al Mamzar and Al Lissaily.
Additionally, DHA health centers received certifications in quality management, environmental management systems, occupational safety and health management systems, social responsibility, customer satisfaction and complaints management system.