Building upon the success of its past Customer Day initiatives, mobile telecom company Zain, which serves customers throughout the Middle East and Africa, recently hosted a Customer Week during which employees at all levels dealt directly with customers. The aim of the project was to enhance employees' customer service skills and improve the overall experience for Zain's customers. Read More »

Kuwait University’s efforts to utilize educational partners in the private sector recently brought a group of mechanical engineering students to retail operator M.H. Alshaya's Mina Abdullah warehouse. The students had the opportunity to learn firsthand how the company handles supply chain and logistics operations. The warehouse is the company’s distribution hub for the nation. Read More »

The Bahrain International Air Show’s official sponsor, Batelco, recently signed a deal to make Chinese telecom company Huawei the air show’s technology strategic partner. Bahrain’s Batelco and Huawei have collaborated on several projects in recent years. The collaborative relationship makes for a strong tech partnership for the Bahrain International Air Show in January. Read More »

Oman's College of Banking and Financial Studies partnered with Queen's School of Business in Canada to offer a Strategic Change Management Program in Oman. The goal of the program was to assist attendees in developing ideas for positive changes in their organizations. Themes covered included understanding challenges brought on by changes and ways to make changes quickly but smoothly. Read More »

Monday marked Bahraini Women's Day - a day to honor all women of the nation and the role they play in making it a better place to live and work - and the day Junaid Perfumes officials recognized female employees with visits at their offices and flowers. Junaid, founded in 1910 and based in Bahrain, is one of the world's largest perfume companies. Read More »

Mechanical and industrial petroleum lubricant manufacturer Saudi Total appointed Hisham Atalla to general manager for operations in Saudi Arabia. Saudi Total is a joint venture of the Jeddah-based industrial conglomerate Zahid Group and the international oil and gas company Total. Atalla brings more than 20 years of oil and gas industry experience to his new role. Read More »

Etisalat, the Abu Dhabi-based multinational telecom service provider, became the first UAE carrier to offer mobile data plans according to the customer’s chosen Internet speed. The company officially launched its “Nonstop Daily Data Plans” for customers using Wasel prepaid services. Etisalat customers can be charged by Internet speed instead of being charged on how much data is used. Read More »

Maersk Oil is investing in new scanning technologies to give the company’s oil and gas industry experts in Qatar new insights into the complexities of the Gulf nation’s offshore oilfields. Maersk Oil has installed the first nanoCT scanner in the Middle East at Qatar’s Al Shaheen oilfield, which will give the company a nanometer-scale look into the special geology of the area. Read More »

Officials from United Arab Emirates and South Korea signed a memorandum of understanding to show their commitment to sharing water resources management information. UAE Ministry of Environment and Water Undersecretary Abdel Rahim Mohammed Al Hammadi and South Korea Ministry of Land, Infrastructure and Transport Vice Minister Kim Kyung-hwan signed the agreement this week. Read More »

HipPOPs, a U.S.-based premium mobile dessert company that serves handcrafted gelato bars, sorbet and frozen yogurt on a stick, recently launched its first truck in the United Arab Emirates (UAE) in association with The Food Truck Dubai. It is the first American mobile food service company to sign a deal in the UAE. Read More »

Located in Dubai's Green Community East development, this stunning townhome is a short walk to the local sports field and shopping and dining options. The townhome boasts a spacious open floor plan with 4,889 square feet of living space and includes inviting living and dining areas, a sizable kitchen with striking countertops and handsome cabinetry and a large maid's room. Read More »

Qatar Finance and Business Academy (QFBA) and Kuwait-based consulting and recruiting firm Adnar Group are teaming up to offer Qatari entrants the opportunity to compete in this year's Global Management Challenge. Competitors develop and operate a virtual company. They are judged on the company's profitability, growth, investment performance and share price in a mock stock exchange. Read More »

As Oman's overall economy grows, tourism is a sector that government officials are hoping will flourish as well. The Oman Ministry of Tourism recently highlighted the nation's tourist attractions at a presentation in Saudi Arabia. Ministry Director General of Tourism Promotion Salim Bin Adey said the goal is to promote "the wonderful range of tourism attractions Oman has to offer." Read More »

The United Arab Emirates’ national air carrier Etihad Airways was recently named the 2016 Airline of the Year by the editors of American aviation industry publication Air Transport World. Etihad Airways won based on growing profits, the company’s strategy of organizing partnerships with other entities, a highly trained workforce andinnovative services for guests. Read More »

California’s BioQ Pharma, Inc. is teaming up with Dubai-based pharmaceutical company Lunatus to distribute infusible drugs in the Gulf Cooperation Council (GCC) zone. BioQ focuses on developing and commercializing large volumes of infusible pharmaceuticals, which Lunatus will be authorization to distribute in Saudi Arabia, Kuwait, Qatar and the United Arab Emirates. Read More »

The Kumon Bahrain tutoring center recently celebrated 15 years of assisting students in Bahrain with their English and mathematics studies. The anniversary was marked by a ceremony in Adliya. In attendance were the center's Executive Director Claire Gaffney; Kumon Institute of Education President Akio Tsunoda and Kumon Europe and Africa President Tadashi Nakatsuka. Read More »

Al Zaeem Commercial Brokers has listed a two-bedroom townhome in Al Khaleej Village in the community of Al Ghadeer for $353,938. The unit is vacant and ready for new occupant. The townhome offers 1,188 square feet of living space including two bedrooms, three bathrooms and separate living and dining spaces. The home also includes a walk-in closet and built-in wardrobes. Read More »

Insurance company AXA Gulf said recently it is expanding its offerings and presence in the Gulf region. In the past few months, AXA Gulf representatives began offering yacht and pleasure craft insurance, which they announced at the Qatar International Boat Show. AXA Gulf also plans to open two new locations in The Pearl and Barwa City near Doha, Qatar, by the end of the year. Read More »

Vital Insights' Foresight Customer Experience Management (CEM) software has expanded Infiniti's customer service abilities. Vital Insights and Infiniti successfully launched the Foresight CEM in the European markets of France, Germany, UK and Italy, and in the Middle Eastern markets of Azerbaijan, Bahrain, Jordan, Kuwait, Qatar, Oman, Lebanon, Saudi Arabia and the UAE. Read More »

Industry experts recently announced that having and maintaining stations where travelers feel comfortable is crucial to attracting ridership. The Gulf Cooperation Council (GCC) hosts a variety of rail projects, including trains, trams, light rail lines, metro lines and monorails. Read More »